We are committed to working with you in an honest and open way, please find our key terms of business below.
Cancellation Policy
In the event you need to rearrange or cancel your appointment please give at least 24 hours’ notice. You can call us between 8:30am and 5:30pm, at 0161 320 4230. A charge may be applied to appointments cancelled with less than 24 hours’ notice.
Refusal of Treatment
We reserve the right to refuse treatment where our clinicians deem it inappropriate for any reason and the clinician’s decision is final in this regard.